Leadership in Turbulent Times 2 Quiz - Part 2

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Question 1 of 5

1. Question
Burnout is defined by the World Health Organization as:
- A. A set of symptoms that are the result of employers overburdening employees in ways that are unfair or abusive.
- B. An occupational phenomenon that occurs when there is a reduced sense of accomplishment and an increased sense of on-the-job exhaustion.
- C. Mental exhaustion that diminishes job satisfaction, productivity, motivation and performance.
- D. A syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.
Question 2 of 5

2. Question
Which of the following is a classic sign or symptom of burnout?
- A. Employees feel depleted, exhausted or mentally distant from their jobs.
- B. Employees feel negative or cynical about their work.
- C. Employees exhibit reduced professional effectiveness.
- D. All of the above
Question 3 of 5

3. Question
Which of the following is NOT one of the top causes of workplace burnout?
- A. Generation-specific characteristics that inhibit ability to flex and cope with challenges.
- B. Unmanageable workload and/or unreasonable time frames.
- C. Lack of manager support or communication.
- D. Unfair treatment at work.
Question 4 of 5

4. Question
To reduce burnout in the “Experience Economy,” it’s important for employers in all types of business to:
- A. Reduce the workload and make allowances for employees who are struggling outside of work.
- B. Demonstrate a genuine interest in and means for ongoing employee development.
- C. Hold back on critical feedback so employees are not disheartened.
- D. Provide more frequent pay increases that will retain and motivate employees.
Question 5 of 5

5. Question
You may be inadvertently contributing to employee burnout if you:
- A. Fail to “roll up your sleeves” and share the workload for people in every position.
- B. Establish clear expectations and provide regular feedback for improved performance.
- C. Set high standards for patient care, accountability, and quality of work.
- D. Deny employees growth opportunities and challenges that stretch them.

Are You Coddling Employees & Contributing to Burnout?

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Leadership in Turbulent Times 2 Quiz – Part 2

Leadership in Turbulent Times 2 Quiz – Part 2

Are You Coddling Employees & Contributing to Burnout?

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